Stector Privacy Policy

Effective date: September 17, 2026

This Privacy Policy explains what information Stector ("we," "us," "our") collects when you use our synthetic monitoring service, how we use it, and the choices you have.

Information We Collect

Account information. When you create an account, we collect your email address and, depending on how you sign up, your name and profile picture (if you sign in with Google) or a password (stored securely by our authentication provider — never in plain text, and never visible to us directly).

Team information. If you create or join a team, we store the team name and its list of members and their roles.

Monitoring data. We store the URLs or endpoints you configure us to monitor, your check settings (such as how often and from which regions we check them), and the results — response times, status codes, and any incidents we detect.

Payment information. Payments are processed by Lemon Squeezy, our payment provider. We do not receive or store your full card number. We do receive limited billing information from them, such as your subscription status and billing email.

Integrations you connect. If you connect a third-party service, such as Slack, we store the minimum information needed to deliver notifications there.

Support communications. If you contact us for help, we keep a record of that conversation.

Automatically collected information. Our servers log standard technical information (such as IP address and browser type) for security and troubleshooting. We use a small number of cookies required to keep you signed in and to remember settings like which team you're currently viewing. We do not use advertising or cross-site tracking cookies.

How We Use Information

We use this information to:

  • Provide the Stector service, including running your configured checks and sending alerts
  • Process payments and manage subscriptions
  • Respond to support requests
  • Maintain the security and reliability of the service
  • Communicate with you about your account or the service

We do not sell your personal information, and we do not use it for third-party advertising.

Who We Share Information With

We share information only as needed to run the service, with:

  • Supabase, for authentication and database hosting
  • Fly.io, for application hosting
  • Lemon Squeezy, for payment processing
  • Google, if you choose to sign in with Google
  • Slack or other services you choose to connect
  • Law enforcement or other parties, only if required by law

Data Retention

We retain your information for as long as your account is active, or as needed to provide the service. You can ask us to delete your account and associated data by contacting support@stector.app; we'll do so except where we need to keep certain records, such as billing history, for longer.

Your Choices

You can review and update your account information anytime by signing in. You can ask for a copy of your data, or ask us to delete it, by contacting support@stector.app. Depending on where you live, you may have further rights under local law, which we'll honor where they apply.

Children's Privacy

Stector isn't directed at children, and we don't knowingly collect information from anyone under 16.

Security

We take reasonable technical and organizational measures to protect your information. No method of storage or transmission is completely secure, and we can't guarantee absolute security.

Changes to This Policy

We may update this policy from time to time. If we make a material change, we'll let you know, such as by email or a notice inside the app.

Contact Us

Questions about this policy? Reach us at support@stector.app.


Stector LLC